Tenant resources
Apply for a rental, pay your rent, or request a repair. Everything you need is in one place.
Maintenance emergencies
If there is a fire, a gas smell, or anyone is in danger, call 911 first. For urgent problems such as no heat, no water, flooding, or a lockout, call us right away at 1-888-471-2582.
What you'll need to apply
Having these ready will help us process your application quickly:
- A government-issued photo ID
- Proof of income (recent pay stubs, benefit letters, or a housing voucher)
- Rental history and landlord references
- Contact information for everyone who will live in the unit
We welcome applicants who use housing vouchers and rental assistance. The Jax Group LLC follows all fair housing laws.
Common questions
How do I pay my rent?
Online through the resident portal using the Pay Rent button above.
When is rent due?
Rent is due on the date listed in your lease.
How do I report a repair?
Use the Maintenance Request button above for non-emergency repairs. For emergencies, call 911 if anyone is in danger, then call us at 1-888-471-2582.
How do I give notice that I'm moving out?
Check your lease for the required notice period, then send your notice in writing to info@jaxgroupllc.com.
Questions about your apartment?
Call us at 1-888-471-2582 or email info@jaxgroupllc.com.